A website that loads fully in under 3 seconds enhances user experience, SEO, and conversion rates, which are crucial for online business success.
Web Repair & WordPress Fix
Website repair & WordPress Fix involves speed optimization, bug fixes, theme/plugin updates, security improvements, and performance enhancements for a better, smoother user experience.
Stability & Uptime 100%
The stability of a website refers to the site's ability to function without interruptions or technical issues. This includes ensuring no errors, downtime, and consistent performance for a smooth user experience.
Upgrade & Update
Upgrading a website involves updating to the latest versions of themes, plugins, and the entire system. It aims to enhance performance, security, and introduce new features to meet the evolving needs of the business.
Web & Server Security
Website security for WordPress and WooCommerce involves measures to protect the site from cyberattacks, such as using SSL, software updates, regular backups, and malware protection.
High Traffic & Availability
A high traffic and high availability setup ensures your website stays fast, scalable, and online during heavy traffic, using load balancers, multiple servers, database replication, caching, and shared storage.
HOW TO GET STARTED?
1. Tell us your website problem
We provide a comprehensive range of services to address any issues with your website. Whether you're facing slow loading speeds, security breaches like viruses or hacks, frequent downtime, errors, or outdated software, we can help.
Our services include website repair, speed optimization, security enhancements, server protection, upgrades, and updates. We also specialize in improving your site's search engine rankings on Google and optimizing keyword performance. Let us help you keep your website running smoothly, securely, and efficiently.
GET RESPONd IN 24 HOURS
2. Get quotation from us
We respond within 24 hours, providing you with a detailed checklist of the tasks to be completed, along with an estimated price and the time required to finish the work. Our quotations are completely free and include a clear breakdown of the costs and estimated timeline. You’ll receive your quotation within 24 hours, or at most, 3 days.
We ensure transparency in both pricing and scheduling, giving you a clear understanding of costs, timelines, and payment expectations.
Guaranteed Satisfaction
3. Earned the warranty
After the completion of the project, we provide a warranty to ensure your website continues to perform flawlessly. If any issues arise within the warranty period, we’ll fix them at no additional cost to you.
Our warranty gives you peace of mind, knowing that we’ll stand behind the work we've done and resolve any problems that may occur during the warranty period.
⭐️⭐️⭐️⭐️⭐️
Nice work on this service. You've saved our online education system! If you aren't sure, always go for this service. Believe me, you won't regret it.
Cikgu Arin
ilmuStudio.com & Setiawangsa
⭐️⭐️⭐️⭐️⭐️
Really good. This service is by far the most valuable business resource we have ever subscribe. Keep up the good work!
Coach Fauzul Naim
eHajj Academy & eMadrasah
FAQs
Frequently asked questions
Who are we?
We are a company registered with the Companies Commission of Malaysia (SSM). Our company is named XHANXELI NETWORK. Our company registration number is 002804898K. We have been registered and operating since 2018.
How long have we been doing this services?
Even before our company was established, we were already familiar with using any website framework and CMS such as WordPress and WooCommerce. Almost every day, we work with it, both for our own projects and for tasks assigned by our clients.
How can we know the work that has been done?
For every task assigned, we provide an implementation schedule and proof of completed work in the form of documents, screenshots, videos, and more, depending on the type of work or issue. Each task will have a specified timeframe from start to completion. A work implementation document, such as a completion acknowledgment, will also be provided for notification and confirmation.
Do you have any warranty?
Look at the types of work. There is a warranty period of 3 to 30 days in the form of "after-sales support," where we provide free assistance until the warranty period ends.
How is the payment process?
A 50% deposit is required, and the remaining balance must be settled within 24 hours after the work is completed. A payment schedule for each task will also be provided at the start of the project.
Can the same problem occur repeatedly?
There are issues that may occur repeatedly, but they will not happen more than three times. If the same issue occurs multiple times within the warranty period, no charges will be applied. However, if it happens after the warranty period ends, a fee will be charged.
How long will it take to be completed?
We will provide a solution and a quotation within 24 hours. Once the deposit payment is made, we will provide a work implementation schedule along with a payment schedule within 24 hours. The completion time for each task depends on the type of issue. Some tasks can be completed within 1 hour, while others may take 3-4 hours, 24 hours, or a maximum of 1 to 7 days.
Is periodic maintenance necessary?
It depends on the functionality of your website. If your website is highly active, such as running WooCommerce for e-commerce or a Learning Management System (LMS) for online learning, periodic maintenance is essential—at least once a month—to ensure your website operates smoothly.
